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HARASSED BY MANAGMENT AT HERITAGE PARK SR. APTS.
Being a disabled 71 year old woman with Section 8, there aren't very many 'senior' apts. available in San Diego County. Well, unfortunately, because of financial reasons, I was 'forced' to stay at this complex for 13 years. Like one of the other past residents complained here, I was served an 'illegal' 30-day notice to quit without reason. If you are on Section 8, the management has to have a 'reason' to vacate you. It's the law! Fortunately, at this same time, by the grace of God, another opportunity came up for me to move to another apt. complex, which I had been on a waiting list for 3 years. Consequently, I got out right before Christmas! Almost 2 mos. later, I received a billing statement from their 'corporate' office telling me I owed them over $2,000 in damages. What a joke! I was also harassed by their accounting people and even a para-legal to pay up or else!!! I finally had to take them to small claims, and I WON!!! and even got my original $779 security deposit back. But to have to go thru all this was very nerve wracking, and this was all do to retribution by the manager, Michelle Nelson, because I went over her head to complain about 'no parking' for visitors, which she changed 3 times over a period of 2 mos. You cannot complain about ANYTHING, or bug her to get something fixed because you will be TARGETED, and God help you what she will try and do to you. She has been manager for 9 years, and have moved out many residents that didn't deserve her wrath. If I was rich and could afford it, I'd find a lawyer that would have her investigated, and hopefully the information would cause Aimco to fire her on the spot. Please do not subject yourself to this horrible person. She's like a Cheshire cat, all smiles at first; but her claws are very sharp!!! If you want to rent anyway, just be prepared, what you see might not be what you'll get!!! JFYI Aimco insisted on putting in Stadium Led Lights, 4 of them that were aimed directly into my apt. They refused to dim them, or put in less invasive lighting. That was only one of the harassment issues over 9 years!!!
Reason of review
Poor customer service
Apartment Investment and Management Company - Aimco Merrill House Apartments Apartment Review from Fairfax, Virginia
The leasing staff is very friendly and courteous however, this property is poorly maintained and in need of major renovation. The condition of this apartment at move in was unacceptable. Dingy old appliances, The bathroom sink was clogged, the dishwasher doesn't drain, there are two lighting fixture that were discovered to be broken on the second day, the Ac filters were dirty and the Ac air return were absolutely filthy. I also suspect there may be mold in the Ac/heating system as the apartment has a moldy smell and my family has been coughing, sneezy and stuffy since moving. I'm very dissatisfied with my experience and I would not recommend this place to anyone other than a refugee.
Aimco Merrill House Apartments Apartment
Reason of review
Bad Apartments Review
Aimco co is the worst for apartments!!! Broken elevators and terrible cockroac prob in common areas
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